SHIPPING & RETURNS
When and how is my box sent?
Your order will be shipped in two business days via Australia Post.
We offer Standard Shipping -
Orders take 1-5 business days to arrive within metro areas and remote areas will take longer with our standard courier service.
Orders take 1-2 business days for metro addresses, remote areas may take longer.
A guide to STANDARD shipping time frame
Sending to Victoria:
Metro - up to 2 business days
Country - up to 5 business days
Sending to other states:
Metro - up to 3-6 business days, depending on lodgement and destination points
Country - 6 - business days
Your box will arrive between 7am and 6pm Monday - Friday (except holidays). We recommend that the delivery address you use for your order is where you will most likely be during business hours to ensure your box finds you well. Please make sure that when you create your account, you enter your address accurately.
If you are not at home during the delivery time, our delivery instructions are to 'leave in a secure place out of the weather'. However, kindly understand that this is done at the postage worker's discretion - they might leave a card instructing you to pick the box up at the courier's depot.
What is your refund policy?
The Yoga Box does not accept returns.
All our sales are final. We don't accept any refunds or returns unless an item is damaged. If an item is damaged, please email us at firstname.lastname@example.org within 48 hours of receiving your order, please include photos of the damaged goods. Thank you for your understanding!
Do you ship internationally?
At this time, The Yoga Box ships only within Australia.