FAQs

What's The Yoga Box?

The Yoga Box is your trusted online shop where you can purchase gift boxes and individual products that we have carefully selected for you. 


You'll receive a box filled with carefully curated health and wellness products inspired by the yoga lifestyle. Each special box will be a mix of full sized and sample sized natural skincare products, lifestyle products such as jewellery, candles, incense, yoga props, and vegan snacks. Our
 samples are generously sized, to ensure you can really enjoy and test out the product and discover the products you love.

Each box will contain inspiration to help you bring positive thoughts & habits into your daily life. 

You will also find coupon codes to our favourite brands and other goodies to inspire your well-being.  

SHIPPING

When and how is my box sent? 

Your order will be shipped in two business days via Australia Post. 

We offer Standard Shipping - 

Orders take 1-5 business days to arrive within metro areas and remote areas will take longer with our standard courier service.

Express Shipping

Orders take 1-2 business days for metro addresses, remote areas may take longer.

A guide to STANDARD shipping time frame

Sending to Victoria:

Metro - up to 2 business days

Country - up to 5 business days

Sending to other states:

Metro - up to 3-6 business days, depending on lodgement and destination points

Country - 6 - business days

Your box will arrive between 7am and 6pm Monday - Friday (except holidays). We recommend that the delivery address you use for your order is where you will most likely be during business hours to ensure your box finds you well. Please make sure that when you create your account, you enter your address accurately. 

If you are not at home during the delivery time, our delivery instructions are to 'leave in a secure place out of the weather'. However, kindly understand that this is done at the postage worker's discretion - they might leave a card instructing you to pick the box up at the courier's depot.

What is your refund policy?

The Yoga Box does not accept returns. 
All our sales are final. We don't accept any refunds or returns unless an item is damaged. If an item is damaged, please email us at hello@theyogaboxau.com within 48 hours of receiving your order, please include photos of the damaged goods. Thank you for your understanding! 

Do you ship internationally? 

At this time, The Yoga Box ships only within Australia. 

How do I change my account details? 

To change your personal details, please log in to your account. 

Please ensure that all personal details (such as address, name, contact and bank information) are up to date. 

BOXES & PRODUCTS 

Is The Yoga Box cruelty-free? 

Yes! Items featured in The Yoga Box will always be vegan. We carefully select products that are made of mostly plant-based ingredients. We are passionate supporters of the movement against animal testing. 

Are your products non-toxic? 

We strive to source products that are safe for you and your family. The products sold through our online Shop and featured in our boxes are plant based when possible and always free of toxic chemicals. 

You can trust that we have personally tested each product in our shop. 

Do you offer gift cards? 

Yes we do! Find it in our Shop and choose the amount you’d like to gift. If you want to purchase The Yoga Box as a gift, please make sure the shipping address is correct. You can also enter a personalised note at the check out and we will include it in the box. 

I would love to have my product featured in The Yoga Box!

Great! We love to work with like-minded businesses based in Australia.

Send us an email to hello@theyogaboxau with your ideas, and we'll be in touch!

Can I order a custom box? 

Absolutely! Just send us an email, let us know your ideas and budget and we will create something special for you! 

Do you support non-profit organizations?

Yes we do! $0.50 from each gift box sold is donated to non-profit organisations that help protect animals and environment. 

More questions? Email us at hello@theyogaboxau.com